Southwest Airlines AUS Terminal: Your Ultimate Travel Guide

 Southwest Airlines operates exclusively from Terminal 2 at Austin-Bergstrom International Airport. Terminal 2 is located on the south side of the airport, separate from the other terminals serving different airlines. This separation helps reduce congestion, making it easier for Southwest passengers to find their gates and move through the airport quickly.

Whether you’re arriving by car, rideshare, taxi, or shuttle, signage directs you clearly to Terminal 2. Parking is conveniently located nearby, and the terminal entrance is designed for quick access from the curbside drop-off zone.

Check-In and Security Process

The Southwest Airlines AUS Terminal offers multiple check-in options, including staffed counters and self-service kiosks. If you prefer a quick, no-fuss experience, the kiosks allow you to print boarding passes and baggage tags without waiting in long lines.



Security at Terminal 2 is generally faster and less crowded compared to other parts of AUS, thanks to its exclusive Southwest flights. TSA PreCheck is available for eligible passengers, which can speed up your screening process significantly.

To save time, consider checking in online before arriving at the airport. This will allow you to head straight to security if you’re traveling light with carry-on baggage only.

Terminal Amenities and Facilities

Though smaller than other terminals at Austin-Bergstrom, the Southwest Airlines AUS Terminal provides all the essentials travelers need for a comfortable wait:

  • Free Wi-Fi: Stay connected while you wait for your flight. Free high-speed Wi-Fi is available throughout the terminal.

  • Charging Stations: Keep your devices powered with conveniently located charging points near the seating areas.

  • Comfortable Seating: Ample seating is available throughout the terminal, so you can relax before boarding.

  • Restrooms: Clean and accessible restrooms are available, including family-friendly facilities with baby-changing stations.

  • Vending Machines: Quick snacks and beverages are available through vending machines for travelers on the go.

Unlike larger terminals, there are no full-service restaurants or retail shops in Terminal 2. However, the terminal’s focus on simplicity means you’ll spend less time navigating crowds and more time preparing for your flight.

Baggage Services at Southwest Airlines AUS Terminal

The terminal provides efficient baggage handling services. You can check bags at staffed counters or use self-tag kiosks to speed up the process. Southwest’s customer service team is readily available to assist with any baggage-related issues, including lost or delayed luggage.



For frequent flyers or those who prefer to travel light, Southwest Airlines allows two free checked bags per passenger, which is a great advantage compared to many other airlines.

Pet Services and Accessibility

Traveling with pets? The Southwest Airlines AUS Terminal has designated pet relief areas located just outside the terminal, making it easy and convenient to care for your furry companions.

The terminal is also designed to be accessible for all travelers. Wheelchair assistance is available upon request, and the terminal meets ADA standards to ensure comfort for passengers with disabilities.

Parking and Transportation Options

Terminal 2 offers dedicated parking areas near the entrance, with both short-term and long-term parking options available. Whether you’re dropping off a friend, catching a ride, or parking yourself, the terminal’s layout makes these transitions simple.

Rideshare services such as Uber and Lyft have clearly marked pick-up and drop-off zones near the terminal entrance. Taxis and airport shuttles also provide ground transportation options for passengers.

Tips for a Smooth Experience at Southwest Airlines AUS Terminal

  • Arrive Early: Give yourself at least two hours before your domestic flight to allow time for check-in and security.

  • Use Self-Service Kiosks: Save time by checking in and printing boarding passes or baggage tags at the kiosks.

  • Take Advantage of TSA PreCheck: If eligible, enroll in TSA PreCheck for faster security screening.

  • Pack Smart: Southwest’s generous baggage policy allows two free checked bags, so pack accordingly.

  • Know Your Gate: Check flight status and gate information frequently, as gate changes can happen.

  • Prepare for Limited Dining: Eat beforehand or bring snacks since food options inside the terminal are limited.

Why Southwest Airlines AUS Terminal Stands Out

The Southwest Airlines AUS Terminal is designed for efficiency, convenience, and traveler comfort. By focusing solely on Southwest flights, the terminal reduces congestion and streamlines processes, allowing passengers to move quickly from arrival to departure.

The smaller size and dedicated services mean less waiting, less confusion, and a friendlier travel atmosphere. Whether you’re flying for business or leisure, this terminal provides a hassle-free gateway to your journey.

Final Thoughts

The Southwest Airlines AUS Terminal offers a smooth and efficient travel experience tailored to Southwest Airlines passengers. From easy access and check-in to essential amenities and helpful customer service, Terminal 2 is built to make your trip as stress-free as possible.


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